Shipping & Returns

 

FURNITURE, ART, & BICYCLES SHIPPING

  • Packing and Shipping not included

  • Estimates can be provided prior to purchase

  • Please contact us for a quote

APPAREL SHIPPING OPTIONS

Standard Shipping

  • Complimentary shipping on orders of $200 or more

  • $15 flat rate for orders below $200

Standard Shipping orders will typically arrive within 5 to 7 business days (Monday through Friday, not including holidays). Standard shipping is available for orders to the United States (including Alaska and Hawaii), Rural Routes, and P.O. Boxes.

Shipping to APO/FPO addresses and U.S. Territories is NOT currently available.

2-Day Shipping 

  • Complimentary 2-Day shipping on orders of $300 or more

  • $35 flat rate for orders below $300.

Orders must be placed by 10:30am EST to qualify for same day shipping. 2-Day shipping orders usually arrive within 2 to 3 business days (Monday through Friday, not including Saturdays or holidays). For Rural Routes and remote locations, 2-Day Shipping orders usually arrive within 3 to 4 business days. 2-Day Shipping is NOT currently available for orders to P.O. Boxes, Alaska, Hawaii, U.S. Territories, or APO/FPO addresses including during promotional periods. Please note, some products (including shoes and sport coats) may not qualify for 2-Day Shipping.

1-Day Shipping

  • $70 flat Rate

Orders must be placed by 10:30am EST to qualify for same day shipping. 1-Day Shipping orders usually arrive the following business day (not including Saturdays or holidays). For Rural Routes and remote locations, 1-Day shipping orders usually arrive within 2 to 3 business days. 1-Day Shipping is NOT available for orders to P.O. Boxes, Alaska, Hawaii, U.S. Territories, or APO/FPO addresses. Please note, some products (including shoes and sport coats) may not qualify for 1-Day Shipping.

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Standard (2-4 business days for orders placed by 5pm EST):

  • Free for guest orders of $150 or more

  • $8 for guest orders of less than $150

Two-day (for orders placed by 9pm EST):

  • $15

Next-day (for orders placed by 7pm EST):

  • $25

ADDITIONAL INFORMATION

  • Orders are processed Monday-Friday (excluding holidays).

  • Orders placed after the cutoff time are processed and shipped the next business day.

  • Orders are not delivered on Sundays or holidays.

  • Orders to APO/FPO addresses ship free via USPS Military Mail and arrive in 30-45 days.

  • Custom order arrival dates may vary based on production timelines — standard and expedited shipping times do not apply.

  • We do not offer international shipping and are unable to ship to US territories, PO boxes, re-shippers, or package forwarding services.

 

Returns & Exchanges

We would like for you to be entirely satisfied with your purchase.

We will work with you prior to shipping any furniture, art, and bicycles to make sure what we are sending you meets your expectation, including photo and video updates so you can inspect the quality of your products

Custom configured products, used products, all clothing items, special orders, and items sold "as is" or "used".

All our products are made to order as per your request, once the order is placed, the build begins. At this time there are no returns or refunds.

FURNITURE, ART, & BICYCLES RETURN POLICY

Custom builds are not able to be returned

We will gladly accept a return or exchange of items that are in new condition with original tags.

FASHION RETURN POLICY

Return items cannot be washed, worn or altered. Please note that we are unable to accept returns of items purchased from third-party retailers.

Full-Price Merchandise must be returned within 60 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment.

Sale-Price Merchandise must be returned within 30 days of the order date to receive a refund or exchange. The refund will be applied to the original method of payment.

Custom embroidered items are not eligible for returns or exchanges.

Gift Cards cannot be returned, refunded, exchanged or redeemed for cash.

Return Postage is provided in each shipment. Please note using the provided label will deduct $6.50 from your refund amount. If exchanging an item you will not incur a return postage fee.

RETURNS

Policy Information

Support email:

Favero LLC offers a 30 day return of products for either an In-Store Credit to your customer account or credit card refund policy. 

You must contact Favero via email prior sending your product back for return or refund to receive a RMA number.  what is an RMA number?

All returns must include the original receipt and invoice, along with the billing address, shipping address, contact phone numbers, contact emails, and RMA number.

Shipping charges and/or shipping costs are not subject to refunds.

Returns and refunds may take up to two weeks, not including transit times.